Telecom management is the process of planning, organizing, directing and controlling the activities of telecommunications within an organization. It includes managing all telecommunication resources such as telephone video conferencing and data networks. Additionally, it also includes planning communications requirements, determining project feasibility establishing standards for equipment and services.
Conceptualization
Telecommunication management was born in the early days of telecommunications, when telephone and telegraph networks were first being developed. At this time, there was no standard way to manage these networks, so each organization had to come up with their own methods. As these networks grew and became more complex, it became clear that there needed to be a standard way to manage them. This led to the development of telecommunication management standards and practices.
Different Models
When it comes to telecommunication management, there are a few different models that can be effective. One model is the centralized model, which is where all telecommunications resources and decisions are made by a central authority. This model can be effective in large organizations where there are many different types of communication that need to be managed.
Another model is the decentralized model, which is where telecommunications resources and decisions are made by individual business units. This model can be effective in small businesses or organizations with a limited number of communications needs.
The third model is the hybrid model, which is a combination of the centralized and decentralized models. This model can be effective in organizations that have both a large number of needs and limited resources.
This model allows some decisions to be made centrally, while others are made at the business unit level.
The fourth and final model is the virtual model, which is where telecommunications resources are outsourced or contracted. This model can be effective in organizations that do not have many communication needs or that need to scale back their expenditures on telecommunications.
The central entity in a virtual model will manage any telecommunications that are outsourced or contracted. This can include issues such as SLAs, pricing and coverage.
Elements Of An Effective Telecommunication Management Model
An effective TEM model should include the following:
- A plan for allocating telecommunications resources
- A process for making decisions about telecommunications resources
- Standards for equipment and services
- A system for monitoring and measuring telecommunications performance
- The establishment of backup and recovery plans to ensure the availability of critical telecommunications resources
- A budget for managing and maintaining telecommunications
A team of professionals is required to manage telecommunications technology. Each member of the TEM team must work together with a clear understanding of their role and how it contributes to effective TEM strategy, policy, and methodologies for a client organization. This includes leadership, project managers, technical experts (engineers), salespeople, systems analysts, and support staff.
In addition, implementing a TEM solution ensures standardized service across an organization with no confusion about which features need to be purchased or maintained. This includes voice mailboxes, enterprise mobility solutions (handhelds/smartphones), video conferencing, unified communications, and much more. By standardizing these service offerings across the organization, all users can access the same capabilities without understanding who is managing what.
Why Outsource?
Outsourcing telecommunication management from reputable outfits like LB Mobile Telecom Management can be a great way for companies to save money and improve their telecommunications. When a company outsources its TEM needs, it is transferring the responsibility for managing telecommunications to a third party. This third party will then be in charge of allocating resources, making decisions about equipment and services, monitoring performance and maintaining the budget.
There are many benefits to TEM outsourcing. First, companies can save money by not having to purchase or maintain their own telecommunications equipment. Second, by transferring responsibility to a third party, companies can free up internal staff resources to focus on other tasks. Third, by having a dedicated team manage their telecommunications, companies can ensure that they are getting the best possible service and performance. Fourth, outsourcing allows companies to focus on their core business and not be distracted by managing telecommunications. Finally, it can improve the speed of decision making and allow for more collaboration between internal and external stakeholders
Conclusion
Overall, telecom management is a complex process that needs to be meticulously planned out. Organizations must consider what types of communication they will need, how those communications can be managed and who has the authority to make decisions about them. Once these factors have been decided upon, then the rest of the management process can be mapped out and put into place.